Q.
Can you embroider on any type material?
A. Almost any type material can be embroidered, providing
it can be placed in a hoop and the needle can sew through
it, however, we choose not to embroider on leather goods,
in any form available.
Q. Is there a minimum order
that must be placed?
A. We have no minimums. If you need one piece, that's alright...but
it may be more expensive to order just the one piece! We offer
discounts with large orders; please contact
us for more details.
Q. How are the orders shipped
out?
A. Depending on the size of the order, we normally ship USPS
Priority Mail, and if it warrants, then UPS ground.
Q. Do you have Greek lettering?
A. Yes, we have Greek lettering available, at the same rate
as all other lettering styles. Greek lettering is used mostly
for college fraternities, but can be applied to any situation
desired.
Q. Do you embroider on caps?
A. Yes we do! We can embroider on the front, the back and
even the side of caps.
Q. If I have a specific logo,
can you do that for me?
A. Yes, we have an expert digitizing group that can turn your
artwork into a sewing format, which in turn allows our equipment
to duplicate the logo. There is a one time fee for the creation
of the program, and any copyrighted material must be accompanied
with a letter of authorization.
Q. Do you embroider any MLB,
NFL, NBA, NHL, Disney characters, Looney Tunes or other such
designs?
A. Sorry, these are all copyrighted designs and we do not
infringe on copyrighted material so please do not ask.
Q. How do I know that by ordering,
my credit card info will not be available to others online?
A. This is a secure site, which means that ordering information
is encrypted and cannot be retrieved by others. This is done
for your protection.
Q. Will any personal information
given you be passed on or sold to other companies?
A. No, as you become our customer, we will respect your right
to privacy and use the information only to fill your order,
nothing else.
Q. Do you give quantity discounts?
A. Yes, discounts are given on orders starting at 12 pieces
or more, providing the design is the same on all pieces. Further
breakdown rates are given for larger quantities.
