Q. Can you embroider on any type material?
A. Almost any type material can be embroidered, providing it can be placed in a hoop and the needle can sew through it, however, we choose not to embroider on leather goods, in any form available.
Q. Is there a minimum order that must be placed?
A. We have no minimums. If you need one piece, that's alright... but it may be more expensive to order just the one piece! We offer discounts with large orders; please contact us for more details.
Q. How are the orders shipped out?
A. Depending on the size of the order, we normally ship USPS Priority Mail, and if it warrants, then UPS ground.
Q. Do you have Greek lettering?
A. Yes, we have Greek lettering available, at the same rate as all other lettering styles. Greek lettering is used mostly for college fraternities, but can be applied to any situation desired.
Q. Do you embroider on caps?
A. Yes we do! We can embroider on the front, the back and even the side of caps.
Q. If I have a specific logo, can you do that for me?
A. Yes, we have an expert digitizing group that can turn your artwork into a sewing format, which in turn allows our equipment to duplicate the logo. There is a one time fee for the creation of the program, and any copyrighted material must be accompanied with a letter of authorization.
Q. Do you embroider any MLB, NFL, NBA, NHL, Disney characters, Looney Tunes or other such designs?
A. Sorry, these are all copyrighted designs and we do not infringe on copyrighted material so please do not ask.
Q. How do I know that by ordering, my credit card info will not be available to others online?
A. This is a secure site, which means that ordering information is encrypted and cannot be retrieved by others. This is done for your protection.
Q. Will any personal information given you be passed on or sold to other companies?
A. No, as you become our customer, we will respect your right to privacy and use the information only to fill your order, nothing else.
Q. Do you give quantity discounts?
A. Yes, discounts are given on orders starting at 12 pieces or more, providing the design is the same on all pieces. Further breakdown rates are given for larger quantities.
